This page explains how to have your data deleted from Bodhinox Connect, including data received from WhatsApp and Meta. The Privacy policy explains what we keep and for how long.
If you have a Bodhinox Connect account
Sign in to the app at app.bodhinoxconnect.in and open Settings → Privacy & access.
- Delete a workspace: the workspace owner chooses to delete the workspace. Sending stops at once. The workspace can be restored for 30 days in case the request was a mistake; after that its contacts, conversations, media, campaigns, orders and settings are erased, except billing and tax records the law requires us to keep.
- Delete your account: delete your account from the same page. Your sign-in identity is anonymised and your sessions and API keys are revoked at once. Workspaces where you are the only member are closed as above. Workspaces you shared with others stay with their owners.
- Export first: you can download a copy of a workspace from the same page before deleting it. The export file is available for 7 days.
- Disconnect an account you connected: disconnecting a WhatsApp number, Instagram account, Facebook Page or other integration in Settings stops new data arriving from it; disconnecting a WhatsApp number also deletes our access token for it.
If you connected a Facebook account
Bodhinox Connect uses Facebook Login only to let a business connect its WhatsApp Business account, Instagram account, Facebook Pages or ad accounts to a workspace. We do not store your Facebook profile, friends, posts or other personal Facebook data.
To remove our access:
- In Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and websites).
- Select Bodhinox Connect and remove it.
- Facebook then withdraws our access and sends us a deletion request. You get a confirmation code and a link to a status page in the Bodhinox Connect app, where you can check the request.
To delete business data that a workspace holds (messages, contacts, orders), the workspace owner deletes it as described in For account holders.
If you messaged a business that uses Bodhinox Connect
Your messages and contact details belong to that business’s workspace, and the business decides what happens to them. Ask the business to delete your data; reply STOP on WhatsApp to stop its campaigns. If you cannot reach the business, write to uday@bodhinox.com with the business’s name and your phone number. We will pass the request on and help where we can, after confirming that the number is yours.
If you contacted us through this website
This website (bodhinoxconnect.in) sets no tracking or analytics cookies and keeps no visitor profiles. If you wrote to us or used the contact form, write to uday@bodhinox.com from the same email address and ask us to delete your messages.
What we keep, and for how long
- Billing, invoice and tax records, for as long as Indian tax and accounting law requires.
- An audit identity in the workspaces you belonged to, so a business’s own records of who did what stay intact. Your sign-in identity itself is anonymised.
- Logs and security records, only for as long as needed to secure the service, then deleted.
Contact
For any other deletion request, write to uday@bodhinox.com. We acknowledge requests within 3 working days and complete verified requests within 30 days.
- Email: uday@bodhinox.com
- Contact page: bodhinoxconnect.in/contact