Bodhinox Connect

About us

About Bodhinox Connect

Bodhinox Connect is a customer messaging platform for businesses that sell and serve on WhatsApp. It is made by Bodhinox, based in India.

We build for the owner of a growing business: a clinic, a coaching institute, a D2C brand, a real estate team or a local service. When chats outgrow one phone, Bodhinox Connect gives the whole team one place to answer customers, send updates, automate the repetitive work and take payments.

What we make

One platform built on the WhatsApp Business Platform from Meta (the Cloud API), with six parts that work together.

See every feature

  • Shared team inbox

    Every WhatsApp chat from every number in one inbox. Assign, note and reply as a team, and hand over from the bot in one click.

  • Campaigns and broadcasts

    Send approved templates to the right customers, track every delivery and read, and follow up with the people who did not reply.

  • Flows and automation

    Build chat flows visually and run automations on events, keywords and schedules. Test before you publish and see every run.

  • AI agent

    An AI agent that answers customers at any hour from your own knowledge base, and hands sensitive chats to a person.

  • Store and payments

    Show products in chat, take payment by UPI, card or cash on delivery, and ship with tracking. Bookings work the same way.

  • CRM, analytics and platform

    Every contact with a full timeline, deal pipelines, and reports on chats, team speed, campaigns and revenue.

  • Instagram DMsComing soon

    Instagram direct messages in the same shared inbox as your WhatsApp chats.

Built in India, for Indian businesses

We are based in India and the product is made for how business is done here. Plans are priced in rupees with GST shown separately. Payments run through Razorpay, so customers can pay by UPI, card or net banking inside the chat, or choose cash on delivery. Orders ship through Shiprocket, and invoices carry GST.

We follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Our privacy policy explains what we keep and why.

How we work

Your accounts stay yours

You connect your own WhatsApp Business Account and number through Meta. They stay in your Meta business portfolio, and you can disconnect us at any time.

We say what the product does today

Our pages describe features that are built and working. Anything still in progress is marked as coming soon.

Customers have to want your messages

Opt-in, STOP handling and Meta's template rules are built into campaigns and flows, because they protect your number and your reputation.

Your data is separated and protected

Each workspace's data is kept apart from every other workspace. Access tokens are encrypted, and you can export or delete your data yourself.

WhatsApp and Meta are trademarks of Meta Platforms, Inc. Bodhinox Connect is not affiliated with or endorsed by Meta. Read how we use the WhatsApp Business Platform.

Business details and contact

Write to us about sales, support, partnerships, privacy or anything else. One address reaches the team.

Product
Bodhinox Connect
Operated by
Bodhinox
Country
India
Website
bodhinoxconnect.in